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document.write ("?zoneid=5&block=1&blockcampaign=1"); Payments are non-refundable, and there are no refunds or credits for the unused portion of a subscription that has been cancelled before the end of a billing cycle. . mobile@tucson.com, Retail Display Advertising Call 1-800-695-4492 to order a tube. I agreed that was ok although I wasn't happy and no longer wanted the subscription and asked for a timeframe. Mr. **** was notified of the rate increase via email one month prior to We sincerely apologize for the inconvenience. document.write ("'><\/scr"+"ipt>"); No. Sign up for one (or all of them) today at, Get a fresh mix and perspective on the conversation of the day, putting your ears right in the center of it. Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing. A $5 paper statement fee is included on each printed statement you receive. Yes, that respite is worth the $3 per day to me; the rest of the paper is mostly news one sees on the web anyway. document.write ("&loc=" + escape(window.location)); I accuse the Star of sharp practice by sneaking the change of the comic pages to occur after the subscriptions had to be renewed. We are unable to find an active home delivery account at the address provided. The Star raised its price for an online subscription 900% and I called to cancel the sub, three times, and each time I was assured that whomever I spoke to would cancel it. '&charset='+document.charset : (document.characterSet ? document.write ('&cb=' + m3_r); I live away from Tucson now but the livin is easier because Im able to read local news and happenings from my favorite placeTucson! That should be the last charge. content.While we are disappointed that you are not enjoying Arizona Daily Star is offering $500 sign on bonus' for new contractors. Our online site's home page, section fronts and advertising products will remain accessible to anyone, even without a subscription. Click "My Apps and Games" then "Installed". Ive been ready the AZ Daily Star every morning for over 30 years. * required. All sensitive information such as credit cards or personal information is securely encrypted for transmission. Avoid the paper renewal notice fee of $4.99 by signing up for electronic renewal notices! Was finally offered rate of $38.04/mo and credit adjustment. Customer Reviews are not used in the calculation of BBB Rating. Do you offer redelivery if my paper was wet, damaged or missing? If you no longer remember the password, try clicking on the Forgot password link on the sign in page to trigger an email with a link to reset your password. Can I get an online only subscription without print home delivery? if (!document.MAX_used) document.MAX_used = ','; Access unlimited news on all your devices, receive subscriber-only newsletters, exclusive content, and tons of perks. It is billed like any other day. Mr. ******** will receive a refund of Thats because your first bill includes a prorated charge for the remainder of the current month to put your account in line with our standard billing cycles. Customer service center hours are 6am-6pm Monday-Friday, 7am-10am Saturday/Sunday. Where can I buy a newspaper? get her started right away. No. Our call center handles customer service for several different newspapers, all around the country. If you receive your print edition via the US Postal Service, your print edition will be delivered with your daily mail service. Why is my neighbor paying less than I am? An independent contractor. The digital portion of your subscription remains active and available, so content charges will continue to be applied while you are on vacation. document.write ("?zoneid=3&block=1&blockcampaign=1"); We get you exceptional pricing and special discount offers on newspaper delivery in your area. That fact is important to this matter. Once logged into your account, you can manage your subscription such as vacation stops, payments and delivery issues. As a home delivery subscriber, your subscription includes Full Access to all of our online content. A few things to note and do before cancelling: To cancel your Arizona Daily Star subscription on PayPal, do the following: To delete Arizona Daily Star from your iPhone, Follow these steps: An exact replica of the Arizona Daily Star newspaper, accessible online. Your credit card will be charged for the amount of the subscription. On your homescreen, Tap and hold Arizona Daily Star until it starts shaking. iOS and Android App Issues If you did not receive your newspaper, please report a delivery issue by visiting, As a subscriber, you can schedule temporary holds by visiting, You can update your delivery address by visiting. tucson.com | The Arizona Daily Star is Tucson's premier source for local news. . [CDATA[ Why? Business hours: 8 a.m. to 5 p.m. Monday through Friday. Keep reading with a digital access subscription. legals@tucson.com. For Digital Only subscriptions, there are no refunds. When Im home I prefer the paper version but lately a lot of travel and love having the paper available with the original paper look . thanks for all your efforts to remain a viable important invaluable source of local national and world news . How are Vacation Credits calculated on my bill? can disregard any bills he has received. Get latest news, events and information on Arizona sports, weather, entertainment and lifestyles.. Called again. Get the day's local, political and world news, plus sports and entertainment at the lowest authorized price from Tucson Arizona Daily Star. New subscribers can sometimes take advantage of temporary promotional rates. var m3_r = Math.floor(Math.random()*99999999999); Can I get one of those road-side tubes for my newspaper delivery? I called the newspaper to complain and recejive a refund. Closed my account in November of 2020 via customer service and still being charged and told my account is active. 4 complaints closed in the last 12 months. After canceling your . Monday - Friday: 8:00am - 5:00pm. They can make sure your paper is not there, and if it was delivered, they can pick it up for you. 40 Under 40. mobile@tucson.com, Retail Display Advertising These rates will increase to full rate ($85 per month) over time. Report Breaking News: 520-573-4101 or metro@tucson.com, Executive EditorialEditorial, Opinion, Letters to the EditorGraphicsLa EstrellaPhotoSportsTucson & RegionTucson.com & Breaking NewsAdministration. We cover the issues that Southern Arizonans care about most. Soon after the subscriptions were renewed, the Star drastically downgraded, shrank, and modified their comic pages. Be safe from hackers and unwanted bills. [CDATA[ [CDATA[ The charge on 10-6-21 for 263.41 should be refunded + the 338.04 charge on 11-8-21. Arizona Daily Star on the App Store Open the Mac App Store to buy and download apps. Get started today. Get up-to-the-minute news sent straight to your device. if (document.context) document.write ("&context=" + escape(document.context)); Star Diversity Career Fair. Again, we apologize for the inconvenience Not hearing anything for a week, I called back on the 16th of February and spoke with the same agent who informed me I was getting a refund for the $14.72 duplicate charge but that my $7 regular subscription would continue until the 2nd of March because I had already received some issues. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. For shortest hold times, it is best to call in the afternoon, Tuesday-Friday. Paper not delivered on several occasions, no rebate offer, no refund for undelivered papers. Told same thing and promised credit of about $42 to charge card. A newspaper with a strong local focus, compelling feature articles, and sharp editorial content, Arizona Daily Star newspaper readers are always well informed. We apologize for the miscommunication. eNewspaper Content Issues Choose the discount subscription option below that's best for you and save. Your Essential Shopper is a FREE collection of local content, ads, savings opportunities, and up to $100 in valuable coupons. However, when you are going on vacation, the last thing you want is to have your newspaper delivered. Enjoy the unmatched experience of a Tucson Arizona Daily Star subscription, conveniently delivered to your doorstep. 1-800-695-4492 Note that complaint text that is displayed might not represent all complaints filed with BBB. Zero stress. [CDATA[ They charge way in advance as well. Our customer service center can be reached via live chat by clicking here, via email at circulation@tucson.com or via phone at 1-800-695-4492 from 6am-3pm Monday-Friday, 7am-11am on Saturday and 7am-11am on Sundays. Each edition explores different subjects such as travel, food, technology, and much more, Newsletters can be sent right to your inbox! Vacation Stop / Restart. Calling the company should take care of it, but the carrier may forget and deliver it anyway. } Make sure your customers are satisfied 7 days a week - but you can have others deliver for you. Who should I contact? missed delivery issue and thank them for giving us the opportunity to correct This alerted my bank which put a freeze on my account and resulted in me closing that account for fraud activity. I am a subscriber but cant seem to access the e-Newspaper. All print subscriptions include Full Access to our online content. On December 15, 2020, someone called me for a newspaper subscription payment. See details. It reads like a newspaper and the pages even flip. Best of all, you can increase the print size. On my bill it says, Charges for your home delivery subscription will continue until you advise us otherwise. What does that mean? What do I get with a Full Access Subscription? In most areas, the paper will be delivered by 06:00 AM on weekdays, 07:00 AM on Saturdays, and 07:00 AM on Sunday. You can expect responsive customer service that allows you to review and update your delivery and billing information, stop delivery of your newspaper when you're away, discover special promotions and notify the newspaper of any comments or questions you have. Tell the company that you are going on vacation and the dates you will be gone. What is your refund policy on subscriptions? Submit; Finish; If you have any questions, please contact customer service at 972-424-9504. document.write ("?zoneid=6&block=1&blockcampaign=1"); I was told that a check was mailed to me on December 26, 2020. You can charge your Tucson Arizona Daily Star subscription on most major credit cards, such as MasterCard and Visa, although acceptance of American Express and Discover varies by newspaper. Get the day's local, political and world news, plus sports and entertainment at the lowest authorized price from Tucson Arizona Daily Star. Email a description of the issue to e-edition@tucson.com. Then I filled out a form on their website asking that my subscription be canceled and money they took from my credit card be refunded. Saturday fun, plus all of the features, content and circulars in our biggest paper of the week on Sunday. Reach out directly to Arizona Daily Star via Justuseapp. Chat live with our customer service center: Or email our customer service center at circulation@tucson.com or call 1-800-695-4492. The eNewspaper allows you to turn pages, save and download articles, solve puzzles, listen to articles read aloud, and more! You can cancel at any time by calling Customer Service at 1-800-332-6733. An exact digital replica of the printed edition, is available early morning. We sincerely apologize for Ms. ***** ****** Can I get a print subscription without Full Access? YES! In partnership with our advertisers, the publication is delivered to non-newspaper subscribers in select areas during the Thanksgiving holiday at no cost to the consumer. Gov. Download our app through your apple or google play store to personalize your news alerts, swipe and scroll through stories faster, and bookmark them to save and read later. Published 01/15/2023. , 101 E. Market St. Suite D Warrensburg, MO, 64093 Our e-Newspaper is an exact digital replica of the daily print newspaper, viewable on computer, tablet or smartphone. Chat Now Never thought Id give up the actual paper newspaper, but here I am, immensely enjoying this app! I tried to Activate but it didnt work. '&charset='+document.characterSet : '')); You may Request a Vacation Hold online 24/7 through our subscription management page. Click the link, then follow the prompts to cancel your subscription. eNewspaper Content Issues Local Sports Things To Do Business eNewspaper Politics USA TODAY Obituaries Travel Local document.write (document.charset ? $100 is paid after contract signing, with the additional $400 paid after the first 120 days. Stop Date * Start Date * Submit Reset Form. While the price of Thanksgiving papers purchased at retail outlets is higher ($5), no additional charge is passed along to subscribers. Full Access is a term we now use to describe subscriptions to the Arizona Daily Star. Spring into new home & garden ideas with our newsletter: Get the latest local crime & courts coverage in your inbox with our newsletter: Check to ensure you have Javascript & Cookies enabled: Check your version of your browser to ensure it's up to date. .99 a month to $9 a month, still a significant discount off our regular rate of Our EZ Pay automatic payment program offers the convenience and security of renewing your subscription by automatic deductions from a credit card. What would you like to do with your vacation papers? '&charset='+document.characterSet : '')); Are subscribers charged extra for the Thanksgiving Day paper? Latest Arizona news from across the state, including Tucson, Phoenix and Flagstaff. Single copy newspapers are available every day at most Frys, Circle K, QuikTrip, Albertsons and Bashas' locations. 'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php':'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php'); Please allow 2-3 weeks for our systems to update your request. If a teacher/school is interested in the program, they can visit tucson.com/nie or contact Anais Teso at 520-807-8038. All Lee newspapers nationally now publish the i understand the Star is not delivered in our area. Is there a limit to the number of tucson.com articles I can view for free?
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